Modern Customer Journey Graphic Funnel Template for PowerPoint & Google Slides

Description

This Modern Customer Journey Funnel infographic clearly visualizes how customers progress from initial awareness to long-term advocacy through a structured, visually engaging flow. The slide uses a tapered funnel layout with connected stages—Awareness, Findability, Reputation, Conversion, and Advocacy—to demonstrate how broad interest gradually transforms into loyalty and influence. Distinct color segments, clean icons, and smooth transitions help audiences instantly understand each phase and its role within the overall journey. Supporting labels beneath each stage highlight common channels and touchpoints, making complex omnichannel interactions easy to explain in a single view.

Designed with a modern, minimal aesthetic, this infographic balances visual impact with clarity, making it suitable for strategic presentations and data-driven discussions. The horizontal progression reinforces cause-and-effect relationships, while the advocacy loop emphasizes how customer experience influences future decisions. All elements are fully editable, allowing teams to tailor text, colors, and icons to specific industries, products, or campaigns. Optimized for both PowerPoint and Google Slides, the layout maintains crisp resolution and consistent formatting across devices, ensuring a professional presentation experience every time.

Who is it for

This slide is ideal for marketing managers, digital strategists, growth teams, UX designers, and brand leaders who need to map and communicate customer touchpoints. Consultants, startup founders, and students can also use it to explain modern customer behavior and funnel-based strategies.

Other Uses

Beyond customer journey mapping, repurpose this infographic for marketing funnels, lead nurturing flows, conversion optimization models, or brand trust frameworks. It can also support presentations on user experience design, omnichannel marketing, or lifecycle-based performance analysis.