Frequently Asked QuestionsMadcaps2023-01-04T12:28:33+05:30The issue is due to browser cache, can you please try hard refreshing from the page which shows logged out using the Ctrl and press F5 in windows or ⌘ Cmd and ⇧ Shift key and then press R. in Mac Or Contact our team for any kind of problem. We will reply as soon as possible.Absolutely yes! Premium members get access to all resources (10 downloads per day). Create an account for $9.99 and download all the files. We are creating adding hundreds of resources weekly.PowerPoint Templates are created using Microsoft PowerPoint, while Keynote templates are created using Keynote. So you need these programs to open and manage these kind of files (.ppt, .pptx, .Key). We suggest at least Microsoft PowerPoint 2007 or more and Keynote 6 to edit these files.Yes. PowerPoint Templates are compatible with both Mac/Pc, But Keynote Templates are only for Mac Users.We just use it to keep you up to date with our offers and new files. You can unsubscribe to any newsletter we might send you whenever you want.For the moment we accept payments from PayPal and 2checkout which is the safest way to pay and get paid online. We dont capture any of your credit card detailsYes, all our free slides can be used for both personal and commercial projects. You can modify any resources to your liking to fit into your project.it will be great if you can share the page in social media.SORRY you cannot redistribute, resell, lease, license, sub-license or offer our resources to any third party. This includes uploading our resources to another website or media-sharing tool, and offering our resources as a separate attachment from any of your work. You can check out license agreement hereYou can cancel your subscription at any time, If you have used Paypal Here is the process: enter your PayPal account, go to My Account > Profile > Recurring Payment Dashboard. Here you can cancel SlideBazaar subscription (Action: Cancel). If you have used 2checkout here is the process just login to your slidebazaar.com dashboard and click cancel subscription in the page, Click here to access your dashboardWhen you cancel your subscription, your premium membership will end and you won’t be billed any further, although you will be allowed to download our resources till the end of the paid-covered period. It means that if you create your premium membership on 20th June and you’ll cancel it on 1st July, you’ll be able to download our resources till 20th July. Even if you cancel your subscription, your account will be still live. You can login, manage your settings and eventually subscribe again.Yes. Membership subscriptions are refundable only within the first week and only if you have downloaded less than 5 packs. You are not allowed to use the downloaded resources for your commercial projects if this action had been taken. Refund policy is only valid within the first week of purchase. You need to cancel your subscription via PayPal, contact us including your PayPal receipt number, your PayPal email address and the date of purchase and we will refund your money.Premium members will receive newsletter e-mails every time a new resource is published or we have important information to share. Your e-mail account will never be used for external campaign promotions. If you want to cancel your newsletter subscription, you can do that from your member dashboard.Yes you can. You can contact us tell us about your project. If there is a free resource, we will gladly work with you.