Customer Experience Journey Process Slide

Description

Visualize your customer feedback loop with a clean, four-stage journey map. A flowing path links numbered badges (01–04) and soft illustrations to outline Online Survey, Rating, Group Opinion, and Customer Experience. The airy layout, light-purple palette, and subtle arrows guide the eye from left to right, keeping attention on your key takeaways. Each stop includes a headline and text block for methods, tools, or KPIs, enabling quick comparison across touchpoints. All elements are fully editable—rename stages, adjust copy length, replace icons, or recolor accents to match your brand. Built with vector shapes, the slide scales crisply on projectors and exports cleanly to PDF. Optimized for both PowerPoint and Google Slides, it’s a polished, presentation-ready canvas for workshops, reviews, and executive updates.

Who is it for

CX leaders, product managers, UX researchers, and marketing teams who need to communicate how customer insights move from collection to action. Consultants and agencies can use it in discovery sessions, client reporting, or quarterly business reviews.

Other Uses

Repurpose the path for NPS programs, VoC dashboards, beta feedback cycles, support escalation flows, community moderation steps, or onboarding surveys. Duplicate and expand stages to map cross-channel journeys, add ownership tags, or layer metrics such as response rate, CSAT, or time to resolution for data-driven storytelling.