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Description

This HEART Framework slide offers a structured, three-column layout to capture Goals, Signals and Metrics across the five HEART dimensions: Happiness, Engagement, Adoption, Retention and Task Success. On the left, vibrant red blocks highlight each HEART letter alongside clear icons, orienting viewers to the framework’s components. The top row features gradient tabs in green, amber and blue to distinguish the Goals, Signals and Metrics sections, while a clean grid aligns descriptive text and bullet points for each dimension.

Each row presents a concise goal statement—for example, “Enhance user satisfaction and emotional engagement”—followed by signal indicators such as “Responding to surveys” and “Leaving 5-star ratings,” and concludes with measurable KPIs like “Net Promoter Score (NPS)” and “Customer Satisfaction (CSAT).” This consistent three-column format ensures rapid comprehension and comparative analysis, making it ideal for workshops, executive briefings or cross-functional reviews.

Built with editable master slides, intuitive placeholders and scalable vector icons, the design allows you to adjust colors, swap icons, edit text and reorder rows in seconds. Subtle rounded corners, gentle drop shadows and modern sans-serif typography reinforce a polished, professional aesthetic. Whether you opt for the dark background version to emphasize contrast or the light theme for a more neutral canvas, the slide maintains full detail fidelity across PowerPoint and Google Slides, eliminating formatting headaches and version-control issues.

Use this HEART Framework template to streamline data-driven discussions, align stakeholder priorities and measure user experience initiatives with clarity. Its modular structure also supports customization for alternative frameworks, making it a versatile asset in any product management, UX research or data analytics toolkit.

Who is it for

Product managers, UX researchers, data analysts and design strategists will benefit from this slide when defining success metrics and presenting user experience goals. Digital teams, innovation consultants and executive stakeholders can leverage it to align on KPIs and track progress against strategic objectives.

Other Uses

Beyond core UX measurement, this template can be repurposed for any framework that maps objectives to indicators and metrics—such as OKRs, risk assessments or performance scorecards. Simply relabel the HEART dimensions, update icons and adjust color accents to suit your process, from marketing funnel reviews to compliance audits.

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