Customer Centric Model Diagram

Description

Use this fully editable customer-centric hub and spoke diagram slide to visualize five key client-focused elements around a central persona. The clean white canvas features a circular hub placeholder for your main stakeholder image or icon, with five numbered nodes radiating outward in distinct accent colors—red, orange, green, light blue, and teal—each paired with a matching icon and text callout. Built with vector shapes and master layouts in both PowerPoint and Google Slides, this template allows you to swap images, adjust colors, replace icons, and edit text in seconds without misalignment. Subtle drop shadows, crisp typography, and connector lines maintain clarity and guide audience focus.

Preconfigured entrance animations highlight each node sequentially, reinforcing the hub-and-spoke structure and ensuring a smooth narrative flow during presentations. Cross-platform compatibility eliminates formatting headaches and version-control issues, enabling effortless collaboration across devices. Ideal for mapping customer experience pillars, service touchpoints, or value-proposition frameworks, this diagram combines thematic flair with functional precision to help you engage stakeholders and drive data-driven discussions.

Who is it for

Marketing leaders, customer experience managers, and brand strategists will benefit from this slide when presenting five core customer-centric initiatives or touchpoints. Consultants, project managers, and UX teams can leverage the hub-and-spoke layout to align stakeholders around key priorities and drive client-focused strategies.

Other Uses

Beyond customer experience mapping, repurpose this diagram for partner-ecosystem overviews, service-design workshops, employee-value propositions, or vendor-management frameworks. The modular structure supports additional nodes, alternate icons, and customized color schemes to fit any industry or use case.