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ADKAR Model

Home » ADKAR Model
Home » ADKAR Model

ADKAR Model of Change

ADKAR Model is the change management methodology and five steps framework assisting the organization’s employees using the vital change processes. It was developed in 2003 by Jeffery Hiatt, one of the best-selling authors and founder of the change management consultancy ‘Prosci’.

ADKAR is originally the five steps framework namely Awareness, Desire, Knowledge, Ability, and Reinforcement. The finalization of the model took place after thorough research conducted with 59 countries and 900 organizations in total. The prime motto of the ADKAR model is to assist the company’s employees with needful coaching and support with respect to the change.

To reach the extent of success, every single milestone in ADKAR needs completion with an optimum level of efficiency. The model uses a 1-5 scale to determine the efficiency of the employees towards the accomplishment of every single milestone. In case the employee achieves point 3, or below, the step needs re-addressing before moving ahead. As per the protocols decided by Prosci, it can get treated as the barrier point.

Download ADKAR model PowerPoint templates to create presentations related to change management.

    ADKAR Change Management Template

    ADKAR Change Management Template

    ADKAR Change Management PowerPoint Template & Keynote

    ADKAR Change Management PowerPoint Template & Keynote

Impact of ADKAR Model for Organizational Benefits:

ADKAR model has led the organizations to experience the greatest benefits via the change initiatives. Rather than being inevitable, change even appears extremely difficult and complex. The major reason for severe project failures lies beside the people’s side of change. No matter how much the organization is investing to improve the technical side, it would be better to focus on leading the impacted people via change processes. The appropriate management of change within the organization can be initiated by managing the change that an individual is facing. The new thought processes followed by innovative thinking and creative tools can help meet the target within the deadline. A similar change implementation works out for the entire organization for driving success. The managerial and administrative decisions for change work inevitably for any specific organization.

Discussing ADKAR Components with Respect to Change:

1. Awareness :   The noticeable outcome of this step is the awareness among the people about the need to change. It further concentrates to several questions including the following:-
  • What is the necessity of change?
  • What are the loopholes in our work culture today?
  • What miserable things can happen in case we do not change?
  • What awareness contents can benefit individuals?
The implementation of change can let your employees move out of their comfort zones. They will never accept the change comfortably without explaining the necessities of change among them. A complete focus needs to be made on the resistance explaining the following concerning aspects:-
  • Passive resistance:
This state to the non-arguing at the employee’s end, or and even not expressing their opposition at the same time. They will also not be supportive of the management decision of change. They secretly wish to continue without any change. This never raises any question on the employee’s loyalty, as they are only willing to continue on the earlier methodologies.   The active employee of the organization aware of the benefits of change will be ready to support your decision of change. The passive employees will have the desire to continue with their comfort zone only. That’s why there stands a necessity to explain the necessity and benefits of change among all the company’s employees.  
  • Sticking towards regression:
  An employee slips back with the older ways of thought process. Such an activity frustrates the manager resulting in the chaos in the company’s business. You ready with the implementable business process, but everybody must happily accept the new ways of working and accept the change.  
  • Active resistance process:
  The active resistance seems to be the most appreciable points in favor of completely implementing the ADKAR model. In case the employees openly put forward their denial to accept the change, you are here to demonstrate the necessity of change among them.   Move ahead with your employees in the company and establish two-way communication. Let them put forward their queries regarding the non-acceptance of the change. Be passionate, keep your mind open to respond to every query, and make them happily agree for the change.  
  1. Desire:
  The employees inside the organization should have the desire to participate and completely support the change. There definitely exists the difference between the requirement for change, and the desire to favor the change for the betterment of the processes.   The company administrative panel and the managers need to discuss the benefits of change openly in front of the employees. As and when the employees consider that the change can make their lives turn positively, they can agree to adopt the change. In other words, they can showcase their desires for the change.   In case the employees feel satisfied with the verdict regarding the change, they can move your legs all out to support the management. Otherwise, the management needs to take them forcibly via the change processes. This will create a toxic situation and thereby affecting the work processes at the employee’s end.   For example, the automation process regarding the advancement of technology within the organization can threaten the employees. They can feel uncomfortable with this change. However, a better explanation of the automation benefits can make them feel satisfied to put forward their desire to adopt automation.   As and when they understand that the automation of technology can make their living easier, they will never be denied the change. Just to consider, the robotics automation processes can make human beings free from repetitive assignments. The machines will take over and let human beings concentrate on creative issues. Ultimately, the prime focus should be on making the employees happy with the change processes.
  1. Knowledge:
Until the employees do not have sufficient knowledge and skills, they can never make progress concerning the change. As soon as the stage of change gets under the process of implementation, the needful knowledge and training make the employees feel motivated. The knowledge process is as simple as making them clear about where they fit into the process flow from now onwards. It will let your expectations clear about how you want them to work after the implementation of change. There will even be the requirement of training to get in-depth knowledge about the change. For example, in case the organization is switching towards new production machines, the employees should be trained appropriately. Similarly, if the organization is updating the technological solutions via the new software, the concerned employee should have a sufficient understanding of its operation. Let’s consider that your employees expressed their desire for the change. But, they cannot genuinely proceed with the change in the lack of knowledge about the change. The imparting of equal knowledge among all the similar categories of employees will even reduce the overload on any particular employee. Any employee trained under the domain can take over the work and thereby improve the overall company’s productivity.
  1. Ability:
Ability defines the way of translating the knowledge into action. The essential knowledge, training, and support at the organization’s end make the employees empowered to convert their learning into practical action. As soon as the employees get trained in their working domain, they become much frequent towards the handling of tasks. Merely getting sufficient training and adequate knowledge of the domain is never sufficient. Moreover, the employees must adhere to the work process at the sole capacity. This will let the governing bodies of the companies understand their potential ineffective doing of the works. For example, when you were a kid and moving along the way to drive a bicycle, it was mandatory to create a balance on the pedal and seat. You would have already been aware of the theoretical concepts regarding bicycle riding. But, during implementing the concept practically, you must have fallen several times. The repetitive process would have made you master bicycle rider for the long run in your life. Similarly, we can conclude that the hands-on expertise is mandatory to master the skills and troubleshoot the loopholes. The employees with the similar concept can fulfill the company’s long time desire without any issues.
  1. Reinforcement:
Reinforcement is the ongoing process confirming the fact that the change must be sustained at any cost. The internal satisfaction matters under this stage, including the involvement of the recognition and rewards. There can be several lists of processes ensuring that the employees never revert back to the earlier working criteria. Taking the corrective measures, positive reinforcement procedures, regular feedback, rewards, and recognitions followed by celebrations can be few initiatives to achieve this target. These processes at the company’s management end will that the new changes that have already been performed are meeting the business goals. The data automation tools and helpful software can prove worthy of practicing the reinforcement and measuring the positive changes. The software will assist the top management to keep an eye on the difference in achieving the business target. It will be crystal clear to measure the output in terms of the past process to the newly implemented process. If there is an improvement, the change will prove to be beneficial in favor of the company. The company management must also keep looking out for the employees or the specific departments where the new change seems depressing and non-working. Your expectation along with any specific employee or the concerned department can even make them feel overloaded and stressed. Such bottlenecks can affect the work progress at such levels adhering to the change. Fortunately, the company management never needs to feel broken, and implement the essential measures by monitoring the ways of process flow. The essential troubleshooting can be made from one person or department to the other. Get on tracking the bottleneck reasons, and generate constructive ideas.  

Pros of Using the ADKAR Model:

 
  • ADKAR Model is helpful in providing a practical approach to change management. Unlike the other change frameworks concentrated towards meeting the theoretical concerns, the ADKAR model is completely different from practically implemented procedures.
  • ADKAR model comes forward as out of the box solution for the businesses. It provides the companies ready to adopt processes for change.
  • The company behind ADKAR named ‘Prosci’ provides extensive training sessions and support at affordable pricing. The businesses, therefore, have sufficient training and coaching resources with respect to their growth.
  • There are crystal clear goals to achieve including measurable outcomes with the ADKAR model of change.
  • There exists the simplest framework for every single individual favoring the change.
  • The company leaders, along with the employees and change managers can competently use a common language associating with the ADKAR model of change.
  • There always remains a dedicated focus on driving individual change with the model.
 

Why the ADKAR Model Works to Achieve Business Targets:

The ADKAR Model is based upon the human’s understanding of accepting the change. The model is efficient enough in responding to the three vital questions concerning the change.
  • What is the need for communication in businesses?
  • Why is it necessary to train the manpower within the organization?
  • Why do the employees and executives support the change process?
The model makes the understanding crystal clear with respect to every single question mentioned above. Being easy to learn, action-driven, and intuitive, it definitely meets the business expectations in all aspects. Finally, the change gets accepted by letting people know about the requirement of change.  

Conclusion:

  To sum up, change management persists as the needful requirement for expediting the quality workflow within the organization. The top-level management is expected to cover the entire tiers of employee’s hierarchy to make them aligned all over. The change management implementation is effectively carried with the five-step plan explained under the ADKAR model of change. With the implementation of the ADKAR model, the management can be successful in making the employees concentrated on the same page without issues. The management’s explanation to happily accept the change plays a vital role among the employees. Better the management’s approach to explain the necessity of change, more will be the number of employees in favor of the ADKAR model of change.

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