Turn Buyers Into Fans

Business By Vishal Abhimanyu August 13, 2025 Understand the customer experience journey in minutes.

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CX JOURNEY Stage 1 - Awareness

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CX JOURNEY Stage 2 - Consideration

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CX JOURNEY Stage 3 - Purchase

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CX JOURNEY Stage 4 - Onboarding

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CX JOURNEY Stage 5 - Use & Support

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CX JOURNEY Stage 6 - Loyalty & advocacy

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Journey map

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Metrics to Track

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Ready to improve Customer Experience

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